Affected components
Updates
Resolved
All online payments are working again. We're terribly sorry for the disruption, and we very much appreciate your patience.
Fri, Feb 26, 2021, 12:16 PM
Monitoring
Recurring online payments are being re-routed through a different provider as well. All online payments should work again. We are continuing to monitor the situation.
Fri, Feb 26, 2021, 12:02 PM(14 minutes earlier)
Identified
One-time online payments should work again as we are re-routing them through a different provider. We are continuing to work on a solution for recurring online payments.
Fri, Feb 26, 2021, 11:46 AM(15 minutes earlier)
Identified
We are continuing to work on mitigating this issue and will continue to provide updates every 15 minutes.
Fri, Feb 26, 2021, 11:30 AM(16 minutes earlier)
Identified
Online payments with cards are failing at the moment due to an issue at an upstream provider. We’re working on a mitigation.
Fri, Feb 26, 2021, 11:11 AM(18 minutes earlier)