Resolved
All online payments are working again. We're terribly sorry for the disruption, and we very much appreciate your patience.
Monitoring
Recurring online payments are being re-routed through a different provider as well. All online payments should work again. We are continuing to monitor the situation.
Identified
One-time online payments should work again as we are re-routing them through a different provider. We are continuing to work on a solution for recurring online payments.
Identified
We are continuing to work on mitigating this issue and will continue to provide updates every 15 minutes.
Identified
Online payments with cards are failing at the moment due to an issue at an upstream provider. We’re working on a mitigation.