Card payment processing has returned to normal. The earlier issue with Mastercard and Maestro payments was caused by a third-party network problem and has been fixed. Please retry any payments that failed during the incident. We apologise for the inconvenience.
Resolved
Card payment processing has returned to normal. The earlier issue with Mastercard and Maestro payments was caused by a third-party network problem and has been fixed. Please retry any payments that failed during the incident. We apologise for the inconvenience.
Identified
We are experiencing elevated failures on some Mastercard and Maestro card payments due to a third-party issue with the Mastercard Debit network. SumUp systems are operating normally; some transactions may fail until our payment partners complete their recovery. We are monitoring the situation and will update this page as it changes. Please retry failed payments after a few minutes. We apologise for any inconvenience.
