Visa transaction issues in Brazil
Resolved
Partial outage
Lasted for 37m

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Oct 12, 2023, 11:46 AM
7 months ago
Affected components
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Oct 12, 2023, 11:46 AM

Monitoring

Applied a fix for the problem, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.

Thu, Oct 12, 2023, 11:46 AM

Identified

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.

Thu, Oct 12, 2023, 11:39 AM
31m earlier...

Investigating

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Oct 12, 2023, 11:08 AM