Issues with PIX functionality. QR code generation not working.
Resolved
Degraded performance
Lasted for 1h

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Dec 14, 2023, 10:05 AM
5 months ago
Affected components
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Dec 14, 2023, 10:05 AM
16m earlier...

Investigating

An issue has been identified with PIX functionality, we’re looking into it

There’s currently an issue with some SumUp services related to PIX functionality. PIX QR code generation is not working card readers. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Dec 14, 2023, 09:48 AM
1h earlier...

Investigating

An issue has been identified with PIX functionality, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Dec 14, 2023, 08:22 AM