Resolved
Lasted for 1d
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
No components marked as affected
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Thu, Feb 1, 2024, 06:00 PM
1d earlier...
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Wed, Jan 31, 2024, 05:38 PM
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Wed, Jan 31, 2024, 05:30 PM
11m earlier...
Identified
Issue identified, working on a fix right now
Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.
Wed, Jan 31, 2024, 05:19 PM
46m earlier...
Monitoring
Applied a fix for the problem, we’re monitoring the situation
While the services are operational again, we are observing some delays because of the increased throughput. Our engineering team is adjusting the capacity accordingly and will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Wed, Jan 31, 2024, 04:32 PM
10m earlier...
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Wed, Jan 31, 2024, 04:22 PM
Identified
Issue identified, working on a fix right now
Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.
Wed, Jan 31, 2024, 04:16 PM
2h earlier...
Investigating
An issue has been identified, we’re looking into it
There’s currently an issue with connections to the Banco Central. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.
Wed, Jan 31, 2024, 02:00 PM