Resolved·Degraded performance
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Thu, Sep 12, 2024, 12:35 PM
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services are returning to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Thu, Sep 12, 2024, 12:07 PM(28 minutes earlier)
Identified
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. The issue affects payments with card not present as well as Apple Pay and Google Pay acceptance. For these cases, please attempt to use the card with our readers if possible. We apologize for the inconvenience. You can find up-to-date information here on our status page.
Thu, Sep 12, 2024, 08:13 AM(3 hours earlier)