Resolved·Full outage
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
Dashboard
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Wed, Oct 4, 2023, 01:56 PM
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Logging in to the web dashboard is working again.
Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Wed, Oct 4, 2023, 01:33 PM(22 minutes earlier)
Investigating
An issue has been identified, we’re looking into it
There’s currently an issue with the SumUp web dashboard. When logging in, an error "Couldn't complete request" is displayed.
Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.
Wed, Oct 4, 2023, 01:22 PM(10 minutes earlier)