Business Account - Service disruption in our EU 3DS provider
Resolved
Degraded performance
Lasted for 1h

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Sat, Oct 14, 2023, 06:36 AM
7 months ago
Affected components
Business Account (EU)
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Sat, Oct 14, 2023, 06:36 AM
1h earlier...

Investigating

Please be informed that we identified an issue with our 3DS provider and we’re looking into it. You may experience issues with receiving 3DS challenges.There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Sat, Oct 14, 2023, 05:26 AM