Notifications not received when paying with apple pay/google pay
Resolved
Degraded performance
Lasted for 30m

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Dec 21, 2023, 04:17 PM
5 months ago
Affected components
Business Account (EU)
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Dec 21, 2023, 04:17 PM
11m earlier...

Monitoring

Merchants may expect to receive notifications with some delay.

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.

Thu, Dec 21, 2023, 04:06 PM
19m earlier...

Investigating

An issue has been identified, we’re looking into it

You might not receive notifications when performing actions with your card in apple/google wallet

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Dec 21, 2023, 03:46 PM