An ongoing issue is impacting bookings, API order V2, and callback order V2, affecting the ability to create or edit an order on POS-Pro system.
Resolved
Partial outage
Lasted for 2h

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Feb 15, 2024, 03:02 PM
3 months ago
Affected components
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Thu, Feb 15, 2024, 03:02 PM
2h earlier...

Identified

Issue identified, working on a fix right now

Customers are encountering an error when creating bookings on POS Pro, resulting in a 500 Error at the endpoint https://app.tillersystems.com/api/orders. Impact: This issue is impacting bookings, API order V2, and callback order V2, affecting the ability to create or edit an order on POS-Pro system.

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.

Thu, Feb 15, 2024, 12:43 PM