Resolved·Degraded performance
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
Dashboard
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Fri, Mar 22, 2024, 09:55 AM
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Thu, Mar 21, 2024, 10:39 AM(23 hours earlier)
Investigating
We have narrowed the issue to a single data center in Europe.
Our engineering team is continuing to work on returning our services to normal. You can stay up to date here on our status page.
Thu, Mar 21, 2024, 09:44 AM(55 minutes earlier)
Investigating
A small number of users are unable to load the web dashboard (me.sumup.com). Our engineering team is investigating these issues and we will share an update once we have more information. You can find up-to-date information here on our status page.
Thu, Mar 21, 2024, 09:26 AM(17 minutes earlier)