The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal, including the sessions that could have been corrupted. All operations should be back to normal.
You can stay up to date on the status of our services anytime here on our status page.
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal, including the sessions that could have been corrupted. All operations should be back to normal.
You can stay up to date on the status of our services anytime here on our status page.
Identified
Issue identified, working on a fix right now
We have identified the issue and working on a fix.
Temporarily - a workaround is:
logout (by clicking the logout button)
visit https://me.sumup.com/api/sso/logout (to logout)
clearing cookies for sumup.com in the web browser
You can stay up to date here on our status page.
Identified
Issue identified, working on a fix right now
Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.
Investigating
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.
