Some user unable to acess invoices On iOS App
Resolved
Degraded performance
Lasted for 5d

The issue has been fixed in iOS version 3.4.38 and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Wed, Apr 24, 2024, 09:04 AM
3 weeks ago
Affected components
Invoices
Updates

Resolved

The issue has been fixed in iOS version 3.4.38 and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Wed, Apr 24, 2024, 09:04 AM
2h earlier...

Monitoring

Applied a fix for the problem to iOS app version 3.4.38, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.

Wed, Apr 24, 2024, 07:03 AM
1d earlier...

Identified

Issue identified, working on a fix right now

Our engineering team has identified an issue that may affect the use of our service, and they are currently working to resolve it as quickly as possible.

In the meantime, you can continue to use our service via the web version.

You can stay up to date here on our status page.

Mon, Apr 22, 2024, 08:19 AM

Identified

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal.

Alternatively users can use the web version.

You can stay up to date here on our status page.

Mon, Apr 22, 2024, 08:16 AM
46m earlier...

Identified

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.

Mon, Apr 22, 2024, 07:29 AM
3d earlier...

Identified

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.

Thu, Apr 18, 2024, 02:39 PM
4h earlier...

Investigating

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Apr 18, 2024, 10:04 AM