Resolved·Full outage
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
Dashboard
Online Store
SumUp Website
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Wed, Aug 7, 2024, 10:59 PM
Monitoring
We applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Wed, Aug 7, 2024, 07:49 PM(3 hours earlier)
Investigating
An issue has been identified, we’re looking into it
We are experiencing issues with the sumup.com website. This includes the merchant dashboard, support center and online store.
Mobile applications continue to work fine and payments are not affected.
We will update this page as more information is available.
Wed, Aug 7, 2024, 07:40 PM