SumUp Card and Business Account - degraded performance of notifications
Resolved·Degraded performance

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Jun 19, 2025, 03:31 PM
(1 week ago)
·
Affected components
Business Account (EU)
Updates

Resolved

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Thu, Jun 19, 2025, 03:31 PM

Investigating

We're currently experiencing an issue where push notifications for online transactions and bank transfers may not be delivered.

What’s working:

  • All card transactions (POS, ATM, Google Pay, Apple Pay) are unaffected.

  • Online payments and bank transfers are processing normally.

What you can do:
If you don’t receive a notification, please open the SumUp app to confirm or reject the transaction.

We’re working to resolve this and will update you shortly. Thanks for your patience.

Thu, Jun 19, 2025, 06:19 AM(9 hours earlier)