An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.
Resolved
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.
Investigating
We're currently experiencing an issue where push notifications for online transactions and bank transfers may not be delivered.
What’s working:
All card transactions (POS, ATM, Google Pay, Apple Pay) are unaffected.
Online payments and bank transfers are processing normally.
What you can do:
If you don’t receive a notification, please open the SumUp app to confirm or reject the transaction.
We’re working to resolve this and will update you shortly. Thanks for your patience.
