Degraded Performance on Payment Processing in France caused by a third party provider
Resolved·Degraded performance

The issue has been resolved. SumUp services have returned to normal.

Sat, Aug 30, 2025, 07:18 PM
(10 hours ago)
·
Affected components
Updates

Resolved

The issue has been resolved. SumUp services have returned to normal.

Sat, Aug 30, 2025, 07:18 PM

Monitoring

We’re observing a significant improvement and recovery in the payment processing systems in France. SumUp services are returning to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.

Sat, Aug 30, 2025, 05:26 PM(1 hour earlier)

Monitoring

We are experiencing a payment processing issue in France, which is being caused by one of our third-party providers. We’re aware of the problem and are closely monitoring the situation. There’s currently an issue with some SumUp services. Our engineering team will share updates. You can find up-to-date information here on our status page.

Sat, Aug 30, 2025, 03:42 PM(1 hour earlier)