Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
No components marked as affected
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Identified
Issue identified, working on a fix right now
We have identified the issue being related to one of our upstream providers and we are in contact with them to provide a fix as soon as possible.
Investigating
An issue has been identified, we’re looking into it
We have identified an issue with one of our upstream providers and are currently experiencing issues processing Girocard payments.
All other payment schemes are unaffected.