Delays on sent emails (including password resets)

Incident Report for SumUp

Resolved

This issue has now been resolved and emails are now sending as normal. Emails requested during this issue (including password reset) will be delivered shortly.

Posted Feb 03, 2023 - 19:09 CET

Monitoring

This issue has now been resolved and emails are now sending as normal. Emails requested during this issue will be delivered shortly.

Posted Feb 03, 2023 - 18:57 CET

Identified

We’re experiencing delays of up to 10-minutes sending emails, including our password resets, due to an issue with one of our email servers. We’ve identified the issue and we’re in the process of fixing it.

Posted Feb 03, 2023 - 18:55 CET