Issue processing transactions
Incident Report for SumUp
Resolved
The incident has been resolved and payment transactions are being processed successfully.
Posted Mar 30, 2023 - 09:42 CEST
Monitoring
A fix has been implemented and the team is currently monitoring the situation. The number of failed transactions has been reduced dramatically.
Posted Mar 30, 2023 - 09:39 CEST
Investigating
We are currently investigating an issue that impacts the processing of transactions.
Posted Mar 30, 2023 - 09:35 CEST
This incident affected: Payments (Card Readers).