[Dashboard] The SumUp web dashboard is not accessible

Incident Report for SumUp

Resolved

The incident has been resolved and the web dashboard is fully accessible.

We are very sorry for the inconvenience.

Posted Apr 21, 2023 - 10:51 CEST

Monitoring

A fix has been implemented and the web dashboard is accessible again. We will continue monitoring the situation.

We are sorry for the inconvenience.

Posted Apr 21, 2023 - 10:18 CEST

Investigating

We are currently investigating an issue with the Dashboard being inaccessible. Payments and other services are operational.

Posted Apr 21, 2023 - 10:07 CEST