SumUp Invoices: issue generating PDF documents
Resolved
Partial outage
Lasted for 40m

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

If you are not able to generate invoice pdf's for invoices finalized at the time of the issue, our support team will be in touch shortly to provide a solution

Tue, Aug 29, 2023, 03:24 PM
8 months ago
Affected components
Invoices
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

If you are not able to generate invoice pdf's for invoices finalized at the time of the issue, our support team will be in touch shortly to provide a solution

Tue, Aug 29, 2023, 03:24 PM
40m earlier...

Monitoring

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.

Tue, Aug 29, 2023, 02:44 PM