Payments affected
Resolved
Degraded performance
Lasted for 1h

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Tue, Nov 14, 2023, 07:21 PM
6 months ago
Affected components
Updates

Resolved

The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

Tue, Nov 14, 2023, 07:21 PM
41m earlier...

Monitoring

We have managed to find and resolve the issue we are starting to see improvements on the services.

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.

Tue, Nov 14, 2023, 06:40 PM
14m earlier...

Monitoring

Applied a fix for the problem, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.

Tue, Nov 14, 2023, 06:25 PM
42m earlier...

Investigating

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.

Tue, Nov 14, 2023, 05:43 PM