The issue has been fixed and we’re confident it’s resolved

SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.

The problem is fixed so we dont expect new complaints but we are working on addressing the problem for the already affected merchants

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page.

An issue has been identified with regards to the changed company name not reflecting in the invoices our merchants create, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page.