Resolved·Degraded performance
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Fri, Aug 9, 2024, 12:56 PM
Identified
Issue identified, working on a fix right now
We have identified the issue and are working on a fix for the problem.
Payment Processing is fully operational, but we are still experiencing issues when processing a subset of refunds for transactions that were completed during the outage.
Fri, Aug 9, 2024, 12:18 PM(38 minutes earlier)
Investigating
An issue has been identified, we’re looking into it
We have identified an issue for processing payments.
Fri, Aug 9, 2024, 12:05 PM(13 minutes earlier)