Resolved·Partial outage
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
SumUp Website
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Tue, Oct 1, 2024, 10:58 AM
Monitoring
Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page.
Tue, Oct 1, 2024, 10:54 AM
Identified
An issue has been identified, we’re looking into it
There’s currently an issue with our ability to provide support through regular channels. We are aware of an outage with Salesforce which is causing this. We are in contact and will update you when we have further information.
Tue, Oct 1, 2024, 09:22 AM(1 hour earlier)