Resolved·Degraded performance
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Affected components
Logins
Updates
Resolved
The issue has been fixed and we’re confident it’s resolved
SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page.
Wed, Oct 30, 2024, 01:39 PM
Identified
We identified the root cause and are working on a fix.
Wed, Oct 30, 2024, 12:20 PM(1 hour earlier)
Investigating
We identified an issue with our Logins
We identified an issue in our login system that prevents a small number of merchants from logging in.
Wed, Oct 30, 2024, 12:18 PM